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Shipping Information
Processing Time
- Orders are processed within 1-2 business days.
- During sales and high-volume periods, processing may take 3-5 days.
Shipping Rates
- Calculated at checkout based on delivery location. We use trusted GIG and DHL
Pre-Order Items
- Processing begins on the date indicated in the product description.
Dispatch Notification
- If you don't receive a dispatch notification within the processing time, email us at customerservice@hoodsavants.com with your order number.
Item Not Delivered?
- If you don't receive a dispatch notification within the processing time, email us at customerservice@hoodsavants.com with your order number.
- Once dispatched, delivery responsibility lies with the postal service
- Lost packages won't be refunded, but items will be resent if untraceable.
Customs and Duties Charges
- International shipments may incur duties and taxes. These are the customer's responsibility.
Pickups
- Pickups are available at our Abuja office.
- Deliveries take 3-5 days within Nigeria and 7-10 days internationally (subject to customs protocol changes).